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Improving Communication: Say What You Mean

Sessions

Lesson 1: Effective Communication: What Do You Mean?

The first steps to effective communication are learning how to identify common communication challenges and understanding the elements of good communication.

Lesson 2: Direct Communication Styles: Just Say It

Knowing what you want to say and keeping the perspectives of other people in mind can help you become comfortable expressing your needs and your wants.

Lesson 3: Refining Your Communication Skills: A Word's Worth

Being clear and direct when you are communicating with others will help you be more effective in getting your point across and will help you in difficult situations.

Description

If confrontation or negotiation leaves you tongue-tied, this course is for you. Whether you need to ask your boss for a raise, negotiate the price of a car, or set new boundaries with friends and family, you'll learn how to improve your ability to communicate. You'll learn the barriers to effective communication and how to refine your communication skills.

Scheduled

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